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Terms and Conditions of Sale & Use

The following policies, terms and conditions are effective January 1, 2020 and are subject to change without notice. Buyers/Users of products sold by 7K Performance (part of 7K Racing LLC) agree to the following:

Payment Method

  • Credit Cards, Cashier’s Checks, Wire Transfer, Money Orders, and PayPal are accepted forms of payment.

  • COD / Company Checks are accepted only upon prior approval.

  • Credit Card orders must ship to the billing address – shipping to a different address will require verification through your banking establishment.

  • PayPal is only accepted from verified accounts with confirmed shipping address.

  • PayPal payments for cancelled or refunded orders will incur a 3% order cancellation charge – NO EXCEPTIONS

  • All purchases must be paid in full before the merchandise is produced and/or shipped.

  • International orders outside of the United States of America (50 States) must be paid via a Wire Transfer or Money Order.

  • For further information regarding international orders, please contact us at support@7KPerformance.com

Returned Checks

  • Any customer checks returned to 7K Performance for insufficient funds will incur a $25 processing charge.

  • Any customer who submits an invalid check will be refused further shipments until any outstanding charges/fees are cleared.

What we collect

We may collect the following information:

  • name

  • contact information including email address

  • demographic information such as postcode, preferences and interests

  • other information relevant to customer surveys and/or offers

 

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information, which we think you may find interesting using the email address, which you have provided.

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

 

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

 

 

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  •  Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at support@7KPerformance.com.

 

 

Return Policy

  • It is the responsibility of the customer/installer to verify the correct size and application of the parts before installation.

  • Only unused, intact, undamaged, and complete merchandise with all components and hardware as originally provided to the customer will be authorized for return (subject to inspection and acceptance by 7K Performance).

  • Returns will not be accepted without prior return authorization.

  • No returns allowed after (30) days from original ship date.

  • Accepted Returns are subject to a restocking charge.Depending on the product, and the manufacturer’s policies, these are in the range of 15-30%.

  • Please package returns appropriately, keeping record of tracking numbers. Insure the package if warranted, as we can only issue credit for returns we actually receive.

  • All custom manufactured parts (i.e., custom manifolds, intercoolers, ceramic-coated items, etc.) are non-refundable.

Shipping

  • 7K Performance has daily pick-ups with the following carriers: FedEx, UPS and USPS.

  • Direct Signature Required is mandatory on all orders valued over $100.00 – NO EXCEPTIONS

  • 7K Performance will not misrepresent/reduce the commercial value on International Orders – NO EXCEPTIONS.

  • International Duties, Taxes, Tariffs, Brokerage fees: all applicable fees that may be charged upon entry of our shipped product (Example: to Canada) is the sole responsibility of the customer and is NOT included in the flat shipping cost.

Refused Shipments

  • Refusing a shipment that is sent back does not automatically constitute the right to refund, exchange or credit.

Damages or Shortages

  • All merchandise leaving 7K Performance or its distributors are inspected and certified to be complete and free from any damage before shipping.

  • It is the responsibility of the customer to inspect shipments received.

  • 7K Performance’s responsibility for a shipment ceases when the carrier accepts the shipment.

  • Shipment discrepancies or manufacturing defects claims must be made to 7K Performance within three (3) business days of receipt of order at support@7KPerformance.com.

Installation of Products

  • 7K highly recommends that the installation of mechanical or electrical parts be performed by trained professionals.

  • Improperly installed products may lead to unsafe and unreliable conditions and 7K disavows all responsibility for such installations.

  • No labor or ‘inconvenience’ charge may be included in any claims.

  • When an item is sent to manufacturer for warranty claim, 7K will not provide a replacement. It is the Manufacturer’s discretion whether they will replace the item, or not.

7KPerformance.com Website

  • We are not responsible for errors, misprints published on this website.

  • Prices and Specifications are subject to change without notice   

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©2020 7K PERFORMACE